As part of our transition from Sensis to Thryv Australia, White Pages Connect customers may be eligible for a Thryv Essentials product upgrade.
See frequently asked questions below
Thryv Essentials product inclusions:
- New publishers added to the network
- New and improved user interface
- 24/7 support
- Access to the Thryv app
- Manage reviews
- Create social post
Help articles can be found here in the Thryv support centre.
How do I activate my account/log in to Thryv Essentials?
Activate your new Thryv account by following these steps:
- Go to go.thryv.com/manage#/reset-password
- Use your original account holder email address: [Enter Email Address] to login
- Reset your password
Once you have completed these steps, you are ready to login and review your content. Bookmark go.thryv.com/ to your desktop for future logins.
If you are having trouble logging in or accessing the new Thryv portal,
please call our Thryv support team on 1800 468 479 and select option 1 or email support@thryv.com.
How do I update my business and listings information?
Learn how to update your location information click here
Note: Australian publishers are different to USA publishers & publishers can be subject to change.
How do I connect or link my Social Media accounts to the platform?
Facebook, Google My Business, Instagram, Twitter and LinkedIn can be connected to the platform please click here to find out how.
How do I respond to Reviews?
Wanting to learn more about monitoring or responding to reviews click here for more.
How do I create a Social Media post?
You can create Social Media posts on Google and Facebook or both at once. click here to learn more.
Will this affect my billing and contract terms?
No, your contract terms and current billing will remain the same.
How do I access information on my traditional White Pages digital and print products in the White Pages console?
Your traditional White Pages digital and print products will not be impacted by these changes. All digital and print products will be shown on your account as usual. If you have questions, please call our White Pages support team on 1800 810 211.
